Printable answers to your questions

Handouts list view Handouts card view

SLA

NMC Ed Tech Service Level Agreement

NMC Educational Technology Service Level Agreement

These are the standard turnaround times for various ET requests from faculty/staff

(.pdf, 199K)
Download NMC Educational Technology Service Level Agreement
Standard Office Equipment

Standard equipment list for NMC employees on campus

(.pdf, 192K)
Download Standard Office Equipment

NMC Email

iOS Instructions
(.pdf, 754K)
Download iOS Instructions
Android Instructions
(.pdf, 624K)
Download Android Instructions

Computer Questions

How do I know what verion of Internet Explorer I have?
(.pdf, 95K)
Download How do I know what verion of Internet Explorer I have?
Why does the system say I'm exceeding character limit when I know I'm not?
(.pdf, 67K)
Download Why does the system say I'm exceeding character limit when I know I'm not?
How do I record voice narrations to my PowerPoint?
(.pdf, 103K)
Download How do I record voice narrations to my PowerPoint?
3214-16-18 Projection and Sound Guide
(.pdf, 426K)
Download 3214-16-18 Projection and Sound Guide

Misc.

Joining a Web Ex/Online Meeting
(.docx, 127K)
Download Joining a Web Ex/Online Meeting