Jessica became a hero to two strangers by donating her heart and lungs.

What if the family elects to withdraw care and the patient is a potential donor?

° "Why don't you spend some time with your loved one while I make some phone calls to our team who will meet with you to discuss this process"

° Immediate notification to NORS

° It is required that hospital staff avoid telling the family that the "donation people" will be coming or any statement similar to that.

° NORS staff are specially trained in assisting families with end-of-life care decisions and want to ensure that the family is allowed the opportunity to discuss donation with an expert in this field.

What if the family asks me about donation?

° "My goal is to provide great care for your loved one, I will get you in contact with someone who is an expert in this field."

° Immediately contact NORS and explain conversation.

 

 

 

 

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