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QUALITY IN HEALTHCARE (BSH 401)

Term: 2026 Spring Term

Faculty

Whitney Robertson
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Rollie Hardies
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Description

This course provides an introduction to the knowledge and skills needed to lead quality improvement initiatives.
Focusing on the evolution of quality from management to assurance and finally to improvement, students will explore
the history of quality improvement. Students will examine principles, concepts and methods related to the application
of quality initiatives and strategies to quality improvement in a healthcare setting. Thematic topics for specific
initiatives may include Lean Methodology concepts, Six Sigma, and Plan-Do-Check Act (PDCA) Cycle related to
performance improvement in healthcare.
Credits: 3.0