FAQs and Help

Who can I contact for help

Get help using 'Who can I contact for help'

Cannot Login to My.methodistcollege?

If you cannot login to my.methodistcollege:

If your username is all numbers - you MAY see a password reset option. If you do, go ahead and click to reset the password and an email will be sent to the address we have on file.

If you do NOT see the reset option, then you are using network authentication. You simply need to follow the directions to register for Self-Service Password system. You will be able to use that system to reset your network password. 

Accessing Your Courses

To access any of the courses that you are enrolled in this semester, log into my.methodistcollege, click on the "My Courses" link on the left side of this page under the Quick Links area. Then click on the name of the course that you want to access.
 
The system will list courses under the "My Courses" link based on start and end dates of the course. Your courses should appear 2 weeks prior to the start of the course and will remain within the "My Courses" area until 2 weeks after the course end date.
 
To find the start and end dates for a particular course you are enrolled in, do the following.
 
If You Are A Student
  1. Click on the "My Student Information" tab
  2. Click on "Student Schedule" header or Click on "View Details" link on the Student Schedule portlet.
  3. The dates of the course are listed on the right hand side
If You Are Faculty
  1. Click on the "Faculty" tab
  2. Click on "View My Faculty Schedule" in the "Faculty Course Control" portlet

Link to NMC Computer Recommendations

Click here to see computer recommendations for Nebraska Methodist College

Printable answers to your questions

Get help using 'Printable answers to your questions'

  • SLA

    NMC Ed Tech Service Level Agreement
    NMC Educational Technology Service Level Agreement

    These are the standard turnaround times for various ET requests from faculty/staff

    Required
    SLA.pdf
    Standard Office Equipment

    Standard equipment list for NMC employees on campus

    Required
    NMC Standard Office Equipment List.pdf
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • NMC Email
    iOS Instructions
    Required
    iOS Instructions.pdf
    Android Instructions
    Required
    Android Instructions.pdf
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Computer Questions

    How do I know what verion of Internet Explorer I have?
    Required
    Version of Intenet Explorer.pdf
    Why does the system say I'm exceeding character limit when I know I'm not?
    Required
    Exceeding_Character_Limit.pdf
    How do I record voice narrations to my PowerPoint?
    Required
    Recording Voice Narration in PowerPoint.pdf
    3214-16-18 Projection and Sound Guide
    Required
    3214-16-18 Projection and Sound Guide.pdf
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Misc.

    Joining a Web Ex/Online Meeting
    Required
    Joining a WebEx Online Meeting_Students_Updated 6_2018.docx
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
Edit the following settings for all selected Resources.
Select a start and end date and time
Start: Start:
End: End:

Video answers to your questions

Get help using 'Video answers to your questions'

  • my.methodistcollege Questions

    Where can I find information about my.methodistcollege?
    7.5 minute video going over multiple points about the my.methodistcollege environment.
    Required
    www.youtube.com
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.

  • Computer Questions

    How do I determine the version of Internet Explorer on my computer?
    1 minute video explaining how you can determine which version of Internet Explorer you have on your computer.
    Required
    my.methodistcollege.edu
    How do I record voice narration in a PowerPoint presentation?
    6.5 minute video explaining how to record voice narration into your PowerPoint presentation.
    NOTE: This is an for PowerPoint 2003. It should still be applicable to newer versions of PowerPoint.
    Required
    my.methodistcollege.edu
    Why does the system tell me that I am exceeding character count when I know I am not? (Reason 01)
    4.5 minute video that explains why copying and pasting from Word can cause problems in the my.methodistcollege system.
    Required
    my.methodistcollege.edu
    While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
While focused on a reorder icon, press the Enter key or spacebar to "select" the icon. While a reorder icon is selected, pressing the up and down arrows will change the order of the selected item within the list. Pressing Enter key or spacebar again will drop the selected item at that location in the list.
Edit the following settings for all selected Resources.
Select a start and end date and time
Start: Start:
End: End:

Check NMC Email

Get help using 'Check NMC Email'

How to Check your NMC Email

Prior to checking your emails you must register for Multi-Factor Authentication. For more information, click here: Registration Directions

 

To check your email from a computer or laptop, click here: https://outlook.office365.com/mail/inbox

 

To check your email from a mobile device (e.g. iPad), download the Microsoft Outlook app to your device. 

Download instructions- 

iOS Instructions

Android Instructions